Reference

How gamefree Handles Your Personal Information

Your account data, payment details and session activity are handled with care — this policy explains exactly what we collect, why we collect it, and how you can request changes or deletions at any time.

Data collected only for account and payment purposesJazzCash, Easypaisa, Raast transaction data kept securelyYou can request your data at any timeNo data sold to third-party marketersSSL-encrypted account sessions

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every part of your account — from the login OTP flow to your Raast withdrawal confirmation — is protected by SSL encryption. Cookies on our platform are used to keep your session active and to remember your payment preference, not to build advertising profiles. We keep data retention periods as short as applicable obligations allow, and we never pass your JazzCash or Easypaisa details to unrelated third parties.

SSL-Encrypted Sessions Every login, deposit and withdrawal action runs over SSL. Your OTP-verified session cannot be replayed or intercepted by a third party during an active connection.

Cookie Use We use session cookies to keep you logged in and functional cookies to remember your last chosen payment method — JazzCash, Easypaisa or Raast. No advertising cookies.

Retention and Deletion Account identity records are held while your account is active. Once you close your account, we delete personal data except where local legal obligations require us to retain transaction logs.

Who to Contact and How Submit a data access or deletion request via Easy Account Settings or live chat. Our privacy team responds and confirms the action taken on your specific record.

What This Privacy Policy Covers

gamefree Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with gamefree, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, device identifiers, and transaction records tied to your chosen payment method — whether that

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is JazzCash, Easypaisa or Raast. We also log session data such as login timestamps and IP addresses to detect unusual access patterns and protect your wallet balance. We do not share your personal information with third parties for marketing. We may pass transaction data to payment
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processors and fraud-prevention services strictly to complete your requested transfer or to comply with obligations under applicable law. Data retention periods vary by the type of record: account identity data is held for as long as your account remains active, while transaction logs may be kept
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longer where required by applicable local regulation. You have the right to ask us what data we hold, request corrections, or ask for deletion where no legal retention obligation applies. This policy applies to all regions where access is permitted under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review the data we hold on your account, raise a correction request, or ask us to delete records that are no longer needed, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email or mobile number so we can locate your record quickly.

Team online

Email Support

Send your data request or privacy concern to our support address. Include your registered account email so we can pull up your record without delay.

Live Chat

Open the chat widget from your account dashboard to speak with a support agent directly. Data requests raised here are escalated to our privacy team.

Account Settings Path

Go to Easy Account Settings inside your profile, select Privacy and Data, then submit a formal data request. The form routes to our privacy team automatically.

Your Questions About Privacy Answered

These are the questions we hear most from account holders in Pakistan about how their personal and payment data is managed on this platform.

We collect your name, mobile number, email address and device identifiers at registration. Payment data — such as your JazzCash or Easypaisa account reference — is recorded when you make a deposit or request a withdrawal.

Transaction data is passed only to the payment processor completing your transfer and, where required, to fraud-prevention services. It is never sold or shared with advertisers or unrelated third parties.

Go to Easy Account Settings, select Privacy and Data, and submit a data access request. You can also raise it through live chat. We confirm receipt and provide your data summary within a reasonable timeframe.

Yes. Submit a deletion request via Easy Account Settings or live chat. We will delete your personal records except where local legal obligations require us to retain transaction logs for a defined period.

We use session cookies to keep your login active and functional cookies to remember your preferred payment method. You can manage cookie preferences through your browser settings, though disabling session cookies may affect account access.

Identity records are held for as long as your account is active. After account closure, personal data is removed subject to any retention periods required by applicable regulations in your region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How gamefree Handles Your Personal Information

Data Handling, Cookies and Account Security

Contact Us About Your Data

Email Support

Live Chat

Account Settings Path

Your Questions About Privacy Answered

01 What personal data does gamefree collect when I open an account?

02 Is my JazzCash or Easypaisa transaction data shared with anyone?

03 How do I request a copy of the data you hold on my account?

04 Can I ask gamefree to delete my personal data?

05 What cookies does gamefree use and can I turn them off?

06 How long does gamefree keep my account and payment records?

Privacy Policy

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